Frequently Asked Questions

How do I purchase nursing uniforms from Dove?

Nursing uniforms are purchased through our website. You can purchase our products in three easy steps:

1) Sign up for an account and enter your provided school program code during the registration process.

2) Click on the "Purchase Uniforms" menu item at the top of the page.

3) Order the uniform products required by your program, as well as any optional products available to your school that you want.

Non-Students: If you are not a student, please call us for help placing an order.

Methods of Payment: We accept Visa, MasterCard, Discover, and ATM cards bearing these logos. Declined credit cards may be subject to a $25 fee and will cause a shipping delay, voiding our guarantee for on-time delivery.

Can you ship to a P.O. Box?

Yes. 

What is the normal turnaround time?

Orders placed by order deadline will be received by your clinical date.

Can I change an order that has not shipped yet?

If your order has not yet shipped, and requires no customization, you may change your order by calling (858) 737-4004 or e-mailing us at info@doveuniforms.com. However, if your order requires customization, and is already in the process of being completed, we are unable to change that particular part of your order.

What is Dove's refund and exchange policy?

If you are not completely satisfied with any merchandise you have ordered, you may return it within 30 days of receipt for a full refund less shipping/processing charges. Laundered, altered, worn garments are not returnable. Engraved name pins are final sale unless we have made an error. Embroidered garments are returnable for select programs (please contact customer service for details). All items must be in their original condition, including any bags & tags. We suggest you return the package using a courier who will provide proof of delivery. Returns and exchanges can be initiated by clicking here.

Do the uniforms shrink? What are they made of?

Dove uniforms are made of a polyester/cotton blended fabric The uniforms shouldn't shrink, although exposure to water (through laundering) may cause a small amount of tightening of fibers which seems like shrinkage. Our 100% cotton polo shirts DO shrink - about 5% (that's 2” around, for a Ladies' Medium, for instance).

What is my school code?

Your school code is a unique code created for the program you are attending. The code will give you access to your school's customized web page, where you will find the exact items required by your school. You can find your code on the top of your order form. If you cannot find your school code, you can call us at (858) 737-4004. For security purposes, we do not list the school codes on our website.

What are the care instructions for my uniform?

Visit our Uniform Care page for Care Instructions, including how to apply a patch.

What if my uniform doesn't hold up?

Zipper torn out? Pocket falling off? Cuffs stretched out? We seldom see durability issues with our Dove-branded uniforms, but they do happen from time to time. For students, Dove guarantees its Dove-branded uniforms for the duration of the program they are in. If you are dissatisfied with how yours has held up, we want a chance to make it right! Give us a call and we'll help you out.